The Most Versatile System for Case & Incident Management
CaseOps simplifies how you track, resolve, and document any case or incident, turning convoluted workflows into a clear, automated process that adapts to your industry’s unique needs.
Why Choose CaseOps for Case & Incident Management
CaseOps centralizes intake, tracking, and resolution in one adaptable system of record, freeing your team to focus on resolving cases efficiently and effectively.
Automate Case Intake & Routing
Move beyond manual assignments with workflows that automatically route cases to the right people or teams. From anonymous submissions to tailored intake forms, every report is automatically routed to the right people or teams for tracking and resolution.
Manage Every Stage of Your Process
Track incidents through every phase—intake, investigation, resolution—with tools to log findings, assign tasks, and capture supporting evidence. The centralized dashboard gives a complete view of case status and responsibilities.
Stay Aligned with Compliance Requirements
Build workflows that mirror your compliance obligations. Each action is logged, creating an audit trail that helps your organization meet standards, reduce risks, and stay audit-ready.
Visibility Across All Cases
Real-time dashboards show the big picture—open cases, overdue tasks, and emerging trends across one or all locations. Drill down into specific cases to identify delays, meet deadlines, and stay ahead of potential risks.
“VComply provides a way to automate your compliance program and assign tasks to individuals, along with reminders and the ability to upload supporting documentation”
What can you do with CaseOps?
CaseOps fully adapts to your workflows, integrating intake, tracking, and resolution into one system that ties into your broader compliance efforts to drive accountability and deliver measurable outcomes.
Simplify Case Intake
Collect reports through customizable forms or secure links. Route each case to the right department automatically, so no incident goes untracked.
Centralize Case Details
Organize all case information—including evidence, tasks, and notes—in one secure system for easy access and accountability.
Case Automation
Design workflows with built-in stage reviews, automatically assign tasks, trigger notifications, and track progress to keep cases moving.
Real-Time Monitoring
Simple dashboards help you see the status of every case, identify overdue tasks, and adjust timelines to keep resolutions on track.
Always Audit-Ready
Maintain complete audit trails with detailed logs of every action, with the assurance that documentation is ready for reviews and compliance checks.
Track Trends & Insights
Leverage reporting tools to analyze patterns, understand outcomes, and identify areas for improvement across your organization.
Case & Incident Management Built for Compliance
CaseOps addresses the everyday roadblocks of managing cases and incidents across any industry, helping you stay organized, reduce bottlenecks, and drive resolutions with complete assurance.
The Most Customizable Workflow Builder Available
CaseOps Workflow Studio empowers you to craft automations for any process, no matter how detailed or complex. Our intuitive process lets you define every step, assign responsibilities, and set triggers to keep cases moving efficiently toward the ideal outcome.
Turn Patterns Into Prevention
Analyze case outcomes, uncover trends, and pinpoint areas for improvement. CaseOps equips you with the insights needed to enhance compliance processes, prevent recurring issues, and make data-driven decisions faster.
A Comfortable Way for Employees to Voice Concerns
Make it easy for employees to report cases anonymously or securely, without needing to log in. Capture every detail, build trust, and guarantee every incident is addressed in a clear and timely manner.
Complete Case History & Audit Trail
Every action, update, and decision is automatically logged, creating a transparent timeline for each case. From intake to resolution, access a full history of activities, providing a reliable record for audits and reviews.
