The tick mark has grown to become a symbol of the internal auditor’s raison d’être, but the primary role of internal audit is not, in fact, defined by stationery and workpapers. The Institute of Internal Auditors (IIA) notes that:
“The objective of internal audit is to provide independent assurance that an organization’s risk management, governance and internal control processes are operating effectively.” It provides insights on risk management, internal controls, compliance processes and helps the management operate efficiently.
Today, organizations across the world are not just realizing the importance of internal audit, but also appreciating the merits of internal audit that go beyond the confines of ticking and tying. With automation, AI, and ML brining data-driven insights to the table, C-suites and boards are better able to realize why internal audit departments should exist. What is the primary objective of auditing? It’s about offering an independent opinion. But how many times do auditors unearth matters that are of immense importance? The crux of the issue lies in going beyond sheets and into strategy. For that, it is helpful to list out some best practices that can change how internal audit works.
While spreadsheets have traditionally been a popular tool for managing audit processes, there are several limitations that can hinder the effectiveness of internal audits. To go beyond spreadsheets and maximize the value of internal audits, organizations can adopt modern audit management software and methodologies.
Audit processes often involve multiple stakeholders across different departments and locations. Modern audit management software allows for real-time collaboration, enabling auditors to work together seamlessly, share findings, and communicate efficiently. This not only speeds up the audit process but also ensures that all relevant parties are on the same page, enhancing the quality and accuracy of audit results.
Spreadsheets lack automated workflow capabilities, making it challenging to streamline audit processes and track the progress of audit tasks. Audit management software offers automated workflows that can be customized to match an organization’s specific audit procedures. This automation ensures that tasks are assigned, completed, and reviewed systematically, reducing the risk of oversights and bottlenecks. Additionally, automated notifications and reminders keep auditors and stakeholders informed about upcoming tasks and deadlines, improving overall audit efficiency.
Modern audit management solutions often come with built-in data analysis and visualization tools. These features allow auditors to analyze large datasets more efficiently, identify patterns, and visualize trends. It goes beyond what spreadsheets can offer in terms of data processing and reporting, providing a more comprehensive understanding of audit findings.
Audit management software can be integrated with other systems within the organization, such as financial software or compliance databases. This ensures that auditors have access to the most up-to-date information and reduces the risk of data entry errors. Additionally, audit management software often includes robust security features to protect sensitive audit data, including access control, encryption, and audit trails.
Audit management software streamlines the reporting process by allowing auditors to generate standardized reports and templates. These reports are often customizable to meet the specific needs of the organization and its stakeholders. Moreover, the software offers centralized document storage, making it easy to access and reference previous audit reports and supporting documentation.
While spreadsheets have been a staple for internal audit processes, modern audit management software offers a range of advantages that go beyond what spreadsheets can provide. Real-time collaboration, automated workflows, data analysis, integration, and enhanced reporting capabilities empower auditors to conduct more effective and efficient audits, ultimately helping organizations to better manage risks, ensure compliance, and drive operational improvements.
Conducting internal audits is a crucial practice for organizations to ensure compliance, manage risks, and enhance operational efficiency. To derive the most value from these audits, it’s essential to follow best practices that guide the process effectively and yield actionable insights.
This applies to what and how much. After all, internal audit teams help boards and the C-suite steer the ship. It is of prime importance that auditors are trained to look at the big picture and not just at minute details, which very often have no significant consequences on decision making. As the pandemic unfolded, many organizations were confronted with realities they had, hitherto, turned a blind eye to and if internal audit can unmask threats with well-timed counsel, it will well and truly have done its job.
The objectives of each audit too must be defined so that teams do not get overwhelmed with scope creep. This is when you aren’t able to audit in a modular way and land up investigating and rummaging through everything. To define the scope of the undertaking it can be helpful to learn from past audits and factor an element of structure into the internal audit process by drawing out a schedule, assigning responsibilities, setting a budget, and so on.
One thing the pandemic made clear is that a spotless past is no absolute guarantee of a seamless future. Many ways of working were condemned to at least temporary obsolescence and today, many organizations question their preparedness for things to come in the future. Hence, internal audit has the chance to evolve into the role of a dependable advisor. The emphasis here lies on what lies ahead. Yes, GRC is important, but consulting must come to the fore too.
Shining a spotlight on issues that have occurred, and even diagnosing them is one thing, investigating processes for issues that may occur in the future is quite another! This is the kind of value that leadership and stakeholders seek, especially after the pandemic. Forward-looking internal audit can take many forms: providing data on how much of a cybersecurity risk work from home poses, probing into current employee morale and what a company needs to do to avoid attrition, alerting management to current ways of working that are likely to come under environmental sanctions in the future, and so on. The advantages of internal audit multiply when you add strategy to assurance.
You’ll note shifting the focus from hindsight to foresight is not so much about an internal audit process, it is more about the competence of the team. As such it makes sense to recruit and retain top talent. Besides technical audit skills there are several competencies that you should look to your auditors having.
Ancient philosophers believed that what is received is received according to the mode of the receiver. Meaning that an internal audit report may be only as good as the way it is accepted. Since it is to comprise of an independent opinion, it becomes necessary to foster transparency across the organization, and definitely between the auditors and the people they are reporting to. If internal audit reports to an audit committee, things become easier, but, for instance, in a small organization, if auditors must report to the department they are auditing it becomes tricky.
An interesting way to improve transparency across the organization is to reduce the gap between employees through collaboration. If auditors work with other employees and vice versa mutual trust will be formed and further, cross-team projects give internal audit an opportunity to glean strategic insights.
The traditional internal audit checklist is replete with items like repetitive tasks, manual data extraction, spreadsheet-intensive work, and report preparation. Not only are many of these time-consuming but in other fields tasks such as these have already been automated. It is this gap that GRC solutions like VComply seek to fill, offering internal audit capabilities such real-time metrics, easy reporting and dashboarding, advanced data analytics, compliance management, and remote auditing tools.
Deploying such a software organization-wide increases the scope of internal audit instantly and is in fact a clear sign that you want to move beyond tick marks and spreadsheets, and into the realm of data-driven insights and advice.
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