Case Study

A Major US Healthcare Non-profit Saves 10 hours+ Every Week with VComply

The non-profit major found a reliable partner in VComply, which helped establish an automated system of record for all their programs, including compliance, risk, and audit.

Headquarters

USA

Company Size

600+ Health Centers

Industry

Healthcare Non-profit

About the Organization

This leading non-profit organization provides reproductive health care both in the United States and globally. It consists of 159 medical and non-medical affiliates that operate over 600 health clinics in the U.S. In addition, the organization partners with other organizations in 12 countries worldwide, directly providing a wide variety of reproductive health care services.

Hours saved each week managing compliance

10+

Increase in timely task completion

85%

Compliance action items & follow-ups automated

700+

The Challenge

Prior to implementing VComply, the company relied on Excel spreadsheets and Access databases to manage their compliance. The compliance team spent hours monitoring and managing the completion of each task, which was mostly manually distributed via email. There was no single source of truth, and the teams worked in silos, spending hours managing almost 700 compliance responsibilities.

The organization lacked a mechanism for holding individuals accountable for completing compliance responsibilities on time. During surprise audits or inspections, accessing requested reports or documents was a challenge because each department maintained different file locations and naming conventions for their documents. There was no single source of truth for compliance data, and versioning the Excel spreadsheets was a nightmare.

“Before VComply, we were using spreadsheets and emails, it was cumbersome, requiring ongoing exchanges with internal staff and auditors to ensure individuals had what was needed . VComply changed all of that for us.”

Tanya Parker
Chief Compliance Officer

The Outcome

Since implementing VComply, the company has successfully improved its compliance posture and is now ready for its upcoming accreditation review. Compliance tasks, reminders, and alerts are all automated. With VComply dashboards and reports, compliance teams gain real-time insights into the organization’s 53 affiliates briefly, which helps them make better decisions.

VComply now helps the company to quickly identify, manage, and remediate all compliance issues. The compliance and executive boards can access compliance data and audit reports virtually using a single repository, as opposed to a network of various network folders maintained by multiple departments. This helps the company improve compliance and operational efficiency and build credibility with regulators.