Frequently asked questions
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Can I change my plan later?
Yes, you can upgrade your plan midterm during your current subscription cycle. However, downgrades are only available during the renewal cycle, not midterm.
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What payment methods do you accept?
Our preferred payment method is a wire transfer. If you want to use an alternative payment method, please tell us when your subscription request is placed.
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How long will it take to get up and running?
Our award-winning customer success team will guide you through the entire process. The setup time varies depending on the use case and specific requirements of your organization. Most of our customers are fully onboarded in a couple of weeks. Learn more about our implementation process here
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How will I be invoiced?
We invoice our customers annually.
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Do plans have a minimum contract period?
Yes, our minimum contract period is 12 months. However, we are open to offering Proof of Concepts (POCs) during the sales process.
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Do you offer special pricing for non-profit organizations?
Yes, we offer a special discount of 20% for non-profit organizations.
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Can I unsubscribe at any time?
Yes, you can unsubscribe at any time after the completion of your initial subscription tenure.
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Still have questions?
Feel free to reach out to us at sales@v-comply.com or submit a request here.